Don't Wait to Get the Help You Need

FAQs

Q. Do you take insurance, and how do payments work?

A. Yes, we accept insurance. Aetna, Horizon Blue Cross Blue Shield, AmeriHealth, Independence Blue Cross, Quest Behavioral Health, & more.
If we are not in-network through your insurance provider, our services may be covered under your out-of-network benefits. Contact your insurance provider to determine what services are covered.

Q. Can I self-pay for therapy?

A. Yes, you can self-pay for our therapy services. We accept all major credit cards to cover the cost of services. 

Q. How do I know what kind of therapy is right for me?

A. We understand choosing the right fit can be confusing or overwhelming. You can feel free to contact our office to request a free 15-minute consultation with a therapist you are considering working with. During this call, they will:

Listen to what you're experiencing

Ask about your goals and preferences

Recommend the best service match for your needs

Answer any questions about our approach

You don't need to figure it out alone. We're here to guide you.

Q. What should I expect in my first therapy session?

A. During your first therapy session, you will be introduced to your therapist, who will explain the process to you and conduct an assessment of your situation. The therapist may ask about presenting concerns, mental health history, medical background, family and social environment, strengths, and goals to inform diagnosis and guide treatment planning.

Q. How long will I be in therapy?

A. It depends on your goals and situation:

Brief therapy: up to 12 sessions for focused concerns

Moderate therapy: 3-6 months for more complex issues

Long-term therapy: 6+ months for chronic concerns or ongoing support

You may stop whenever you feel ready. We check in regularly about your progress and adjust the treatment plan as needed.

Q. How does couples therapy work?

A. Couples therapy offers partners the opportunity to come to therapy together. In couples therapy sessions, you may learn communication skills, develop strategies for dealing with conflict in a healthy manner, and learn about values and belief systems that you and your significant other bring to the relationship. The goal of couples therapy is to strengthen the relationship, which requires both parties to make positive changes.

Q. Can therapy be conducted remotely?

A. Yes, Bridge to Balance offers remote therapy options through our telehealth program. Through telehealth, you can connect to your therapist from your smartphone or computer using live video conferencing software. You will be able to complete your entire therapy session virtually.