Do you take insurance, and how do payments work?

Yes, we accept insurance. We are in-network Aetna and Total Care Network. If we are not in-network through your insurance provider, our services may be covered under your out-of-network benefits. Contact your insurance provider to determine what services are covered.

Can I self-pay for therapy?

Yes, you can self-pay for our therapy services. We accept cash, checks, and major credit cards to cover the cost of services. 

How do I know what kind of therapy is right for me?

There is not one single therapeutic modality that works for everyone. You and your therapist will work together to determine the best treatment modality for you. Your therapist will begin by performing an assessment of your needs and then determine a type of individual therapy or group therapy that might work best for you. If the chosen method does not seem to work for you, your therapist can modify your treatment plan. 

What should I expect in my first therapy session?

During your first therapy session, you will be introduced to your therapist, who will explain the process to you and conduct an assessment of your situation. Your therapist will work to make you feel comfortable and will inform you of your rights during therapy, which includes the right to have your story kept confidential, except in certain circumstances, such as if you reveal an intent to harm yourself or someone else. During the first session, your therapist will assess your situation, including the problem that brought you to therapy. The therapist may ask about the history of the problem, any mental or emotional symptoms you’re experiencing, and what you’d like to accomplish during therapy. 

Are therapists at Bridge to Balance licensed?

All of our clinicians have professional licenses, which could include LCSW (licensed clinical social worker), LPC (licensed professional counselor), LMFT (licensed marriage and family therapist), LAC (licensed associate counselor), or LSW (licensed social worker). 

Does therapy remain confidential?

Therapists are bound by law and their code of ethics to keep clients’ stories confidential, which means they cannot share what you talk about in therapy with anyone else unless you grant permission. There are some exceptions to confidentiality, such as if you disclose that someone has abused or neglected a child or if you report that you intend to harm yourself. If your therapist does need to break confidentiality, they will only share the minimum amount of information required to keep you or others safe. Your therapist should discuss with you the situations that may require a breach of confidentiality. 

How does couples therapy work?

Couples therapy offers married couples or others in committed relationships the opportunity to come to therapy together. In couples therapy sessions, you may learn communication skills, develop strategies for dealing with conflict in a healthy manner, and learn about values and belief systems that you and your significant other bring to the relationship. The goal of couples therapy is to strengthen the relationship, which requires both parties to make positive changes. Couples therapy is not meant to “fix” one person; your therapist will remind you that relationship problems involve two people. 

Can therapy be conducted remotely?

Yes, Bridge to Balance offers remote therapy options through our telehealth program. Through telehealth, you can connect to your therapist from your smartphone or computer using live video conferencing software. You will be able to complete your entire therapy session virtually. 

How long will I be in therapy?

The length of time that a person spends in therapy will depend upon their specific needs. You and your therapist will determine how long you need to be in treatment. Once you meet your goals for therapy, you might agree that you are ready to terminate treatment.